Shipping policy

Shipping & Delivery Policy

Thank you for shopping with SICKHAUS LTD [SICKHAUS LTD overview - Companies House - GOV.UK]. We aim to provide clear and transparent delivery timelines for all of our international orders.
  • Order Processing: All orders are processed within 1–3 business days. You will receive a tracking number via email as soon as your package is dispatched.
  • Fulfillment Location: To offer unique homeware ranges, our products are dispatched directly from our trusted, vetted international manufacturing and fulfillment facilities located overseas (specifically in China).
  • Delivery Timelines: Because items ship directly from our global fulfillment facilities, standard delivery to our target markets in the UK, USA and Australia generally takes 4 to 12 business days from the date of dispatch.
  • Customs and Import Duties: Customers are the importers of record. SICKHAUS LTD is not responsible for any local customs fees, import taxes, or delivery delays imposed by the destination country's customs authorities.

    Important Notice on Product Imagery & Display Accuracy
    At SICKHAUS LTD, we leverage advanced digital rendering to showcase our homeware lines [SICKHAUS LTD overview - Companies House - GOV.UK]. Please note that our product images are high-fidelity, complete AI-generated reproductions and digital staging environments rather than standard camera photographs. These digital models are engineered to match the exact dimensions, aesthetics, and specifications of the physical items. However, due to the nature of digital rendering and the individual color calibration profiles of consumer phone and monitor screens, slight variations in color, hue, and minor product details may occur between your screen display and the physical item delivered. We list precise measurements on each product page to ensure full transparency.